Purina (7/28/2021)
In a COVID world, veterinary practice is not getting any easier. The pandemic has exacerbated many underlying issues regarding the delivery of veterinary care. There may not be a one-size-fits-all solution to these struggles, but this webinar designed for practice owners, practice managers, and veterinary associates can help. This interactive session will present ideas that can be implemented immediately to enhance efficiency and client loyalty, improve team member training, and focus your practice to thrive in the current environment and beyond.
What You'll Learn
- How to use the customer journey pathway to identify current inefficiencies in the delivery of care and potentials that can lead to mistakes with patient care
- The concept of market position and how to make strategic decisions for practice offerings
- Explore ideas for creating efficiency in workflows, building client loyalty, and training team members
Company Description
For more than 90 years, Purina has worked to create richer lives for pets and the people who love them through scientifically based nutritional innovations that help dogs and cats live longer, healthier lives. Beyond the bowl, Purina supports pet welfare with efforts to bring and keep pets and people together through adoption, education, and crisis response.
In a COVID world, veterinary practice is not getting any easier. The pandemic has exacerbated many underlying issues regarding the delivery of veterinary care. There may not be a one-size-fits-all solution to these struggles, but this webinar designed for practice owners, practice managers, and veterinary associates can help. This interactive session will present ideas that can be implemented immediately to enhance efficiency and client loyalty, improve team member training, and focus your practice to thrive in the current environment and beyond.
What You'll Learn
- How to use the customer journey pathway to identify current inefficiencies in the delivery of care and potentials that can lead to mistakes with patient care
- The concept of market position and how to make strategic decisions for practice offerings
- Explore ideas for creating efficiency in workflows, building client loyalty, and training team members
Company Description
For more than 90 years, Purina has worked to create richer lives for pets and the people who love them through scientifically based nutritional innovations that help dogs and cats live longer, healthier lives. Beyond the bowl, Purina supports pet welfare with efforts to bring and keep pets and people together through adoption, education, and crisis response.