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Best Business Practices in COVID-19 Environment
CB Partner Webinar
Zoetis
Best Business Practices in COVID‑19 Environment
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1 Credit Hour
May 7, 2020 at 1:00 PM
ET
1 HR
Communication is Key During COVID‑19
Register Now
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Zoetis Petcare
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Emily Shiver
CVPM, CCFP, CVBL
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Emily King
DVM
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Caitlin DeWilde
DVM
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Jane R. Shaw
DVM, PhD
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Mia Cary
DVM, Moderator
Perception is everything when it comes to client relationships. During this new normal, exercising excellent communication skills, practicing consistent protocols, and providing valuable services are more critical than ever. Does your team have the tools to provide efficient care while also maintaining and growing client relationships and clinic profit? Our panel of experts will walk you through ways to effectively build trust and improve efficiency and profit during this time.
Excellent communication has always been critical to developing a trusted relationship with clients. This is more important now than ever, with so many interactions being virtual and so much uncertainty for clients and veterinary practices. Learn how to overcome the barriers to this new environment and effectively communicate with your clients.
Understand how to lead discussions and make recommendations regarding your services with value statements.
Learn how to establish new clinic protocols during the pandemic. You’ll take away key points to training your staff as to why these protocols are in place, contributing to the efficient and profitable functionality of the clinic.
Join us for a webinar and get help from some of the field’s foremost communication experts.
Register Now
Best Business Practices in COVID-19 Environment
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Produced by Clinician's Brief & Zoetis
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Best Business Practices in COVID‑19 Environment
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RACE approved (1 Credit Hour)
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May 7, 2020
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01:00 PM ET (1 HR)
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Communication is Key During COVID‑19
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Emily Shiver
CVPM, CCFP, CVBL
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Emily King
DVM
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Caitlin DeWilde
DVM
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Jane R. Shaw
DVM, PhD
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Mia Cary
DVM, Moderator
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Inside the Webinar
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Perception is everything when it comes to client relationships. During this new normal, exercising excellent communication skills, practicing consistent protocols, and providing valuable services are more critical than ever. Does your team have the tools to provide efficient care while also maintaining and growing client relationships and clinic profit? Our panel of experts will walk you through ways to effectively build trust and improve efficiency and profit during this time.
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What you'll learn
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- Excellent communication has always been critical to developing a trusted relationship with clients. This is more important now than ever, with so many interactions being virtual and so much uncertainty for clients and veterinary practices. Learn how to overcome the barriers to this new environment and effectively communicate with your clients.
- Understand how to lead discussions and make recommendations regarding your services with value statements.
- Learn how to establish new clinic protocols during the pandemic. You’ll take away key points to training your staff as to why these protocols are in place, contributing to the efficient and profitable functionality of the clinic.
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Produced by
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Join us for a webinar and get help from some of the field’s foremost communication experts.
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