</head> <body style="-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;margin:0;min-width:100%;padding:0;width:100%" data-bg-color="#E9EBF2" bgcolor="#E9EBF2">
CB Partner Webinar {{webinarsautomatedemailsthankyou::omeda}} #EVENTTITLE# {{webinarsautomatedemailsthankyou::round_table}} Purina{reg} {{webinarsautomatedemailsthankyou::client_only_logo}} {{webinarsautomatedemailsthankyou::client_only_logo_self_hosted}} {{webinarsautomatedemailsthankyou::client_only_logo_alt}} {{webinarsautomatedemailsthankyou::client_only_logo_width}} {{webinarsautomatedemailsthankyou::client_only_logo_custom_css}} {{webinarsautomatedemailsthankyou::client_color}} {{webinarsautomatedemailsthankyou::supported_by}} We hope you found the information helpful in overcoming current practice struggles with efficiency, workflows, and client loyalty. When we’re busier than ever but can’t find more team members to hire, we need to switch our focus to becoming more efficient. By taking lessons from highly efficient practices, we can learn to do more with less. Efficiency adds up to seconds and minutes—every second of every day counts. Efficiency helps teams get home on time; by explaining that, we can get better buy-in from the team when it comes to accepting change. More training is always great, but when we’re too busy to train more, we need to be more efficient instead. To identify inefficiencies, look at your Customer Journey Pathway starting from when they arrive in the parking lot. “Handoffs," such as when technicians take a history and the client gives the same history to the doctor, are usually areas where efficiency could be improved. It’s worth investing some time and money in improving these areas, but most solutions to common inefficiencies are very simple. When faced with the dilemma of being unable to serve every client, do a Marketplace Position Analysis. A high-volume practice will have different goals than a high-end practice with 45-minute appointments and all the latest equipment. Be comfortable with the fact that you’re not going to make everyone happy; focus on how to serve your target clients best. By not trying to serve everyone, you will also protect your team. Use your team to brainstorm and implement ideas to make repetitive tasks more efficient. These could include pre-made estimates for common procedures, pre-counted pill vials for the drugs and dosages you prescribe most, treatment handouts for common conditions, wellness checklists, and ordering pet food for clients right in the exam room. You can also delegate calls or use email or texting to save phone conversations for when they’re really needed.

Download a printable PDF of these takeaways.

{{webinarsautomatedemailsthankyou::printable_pdf_url}}

Please note that a minimum of 50 minutes worth of attendance during the live event was required to receive your certificate. If you did not download your CE certificate during the event, click here to download your certificate.

{{webinarsautomatedemailsthankyou::ce_certificate_url}} #AUDIENCEURL# true
Dear #FIRSTNAME#,
Thank you for attending our webinar, "#EVENTTITLE#," sponsored by Purina{reg}. We hope you found the information helpful in overcoming current practice struggles with efficiency, workflows, and client loyalty. Thank you for attending our webinar, "#EVENTTITLE#." We hope you found the information helpful in overcoming current practice struggles with efficiency, workflows, and client loyalty.
Below you will find the Top 5 Takeaways from the webinar.
Top 5 Takeaways
  1. When we’re busier than ever but can’t find more team members to hire, we need to switch our focus to becoming more efficient. By taking lessons from highly efficient practices, we can learn to do more with less. Efficiency adds up to seconds and minutes—every second of every day counts.
  2. Efficiency helps teams get home on time; by explaining that, we can get better buy-in from the team when it comes to accepting change. More training is always great, but when we’re too busy to train more, we need to be more efficient instead.
  3. To identify inefficiencies, look at your Customer Journey Pathway starting from when they arrive in the parking lot. “Handoffs," such as when technicians take a history and the client gives the same history to the doctor, are usually areas where efficiency could be improved. It’s worth investing some time and money in improving these areas, but most solutions to common inefficiencies are very simple.
  4. When faced with the dilemma of being unable to serve every client, do a Marketplace Position Analysis. A high-volume practice will have different goals than a high-end practice with 45-minute appointments and all the latest equipment. Be comfortable with the fact that you’re not going to make everyone happy; focus on how to serve your target clients best. By not trying to serve everyone, you will also protect your team.
  5. Use your team to brainstorm and implement ideas to make repetitive tasks more efficient. These could include pre-made estimates for common procedures, pre-counted pill vials for the drugs and dosages you prescribe most, treatment handouts for common conditions, wellness checklists, and ordering pet food for clients right in the exam room. You can also delegate calls or use email or texting to save phone conversations for when they’re really needed.

Download a printable PDF of these takeaways.
Your CE Certificate

Please note that a minimum of 50 minutes worth of attendance during the live event was required to receive your certificate. If you did not download your CE certificate during the event, click here to download your certificate.
Feel free to pass this along to colleagues who may be interested.
If you would like to reference the on‑demand version of the event, click here.
Thanks again for attending,
The Clinician's Brief Team
The Purina{reg} Team
</head> <body style="-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;margin:0;min-width:100%;padding:0;width:100%" data-bg-color="#E9EBF2" bgcolor="#E9EBF2">
Dear #FIRSTNAME#,
Thank you for attending our webinar, "#EVENTTITLE#," sponsored by Purina{reg}. We hope you found the information helpful in overcoming current practice struggles with efficiency, workflows, and client loyalty. Thank you for attending our webinar, "#EVENTTITLE#." We hope you found the information helpful in overcoming current practice struggles with efficiency, workflows, and client loyalty.
Below you will find the Top 5 Takeaways from the webinar.
Top 5 Takeaways
  1. When we’re busier than ever but can’t find more team members to hire, we need to switch our focus to becoming more efficient. By taking lessons from highly efficient practices, we can learn to do more with less. Efficiency adds up to seconds and minutes—every second of every day counts.
  2. Efficiency helps teams get home on time; by explaining that, we can get better buy-in from the team when it comes to accepting change. More training is always great, but when we’re too busy to train more, we need to be more efficient instead.
  3. To identify inefficiencies, look at your Customer Journey Pathway starting from when they arrive in the parking lot. “Handoffs," such as when technicians take a history and the client gives the same history to the doctor, are usually areas where efficiency could be improved. It’s worth investing some time and money in improving these areas, but most solutions to common inefficiencies are very simple.
  4. When faced with the dilemma of being unable to serve every client, do a Marketplace Position Analysis. A high-volume practice will have different goals than a high-end practice with 45-minute appointments and all the latest equipment. Be comfortable with the fact that you’re not going to make everyone happy; focus on how to serve your target clients best. By not trying to serve everyone, you will also protect your team.
  5. Use your team to brainstorm and implement ideas to make repetitive tasks more efficient. These could include pre-made estimates for common procedures, pre-counted pill vials for the drugs and dosages you prescribe most, treatment handouts for common conditions, wellness checklists, and ordering pet food for clients right in the exam room. You can also delegate calls or use email or texting to save phone conversations for when they’re really needed.

Download a printable PDF of these takeaways.
Your CE Certificate

Please note that a minimum of 50 minutes worth of attendance during the live event was required to receive your certificate. If you did not download your CE certificate during the event, click here to download your certificate.
Feel free to pass this along to colleagues who may be interested.
If you would like to reference the on‑demand version of the event, click here.
Thanks again for attending,
The Clinician's Brief Team
The Purina{reg} Team